Technical Account Manager (Asia Pacific Region)

Northcote, Auckland, New Zealand · Business Development

Description

Winner of the 2018 Hi-Tech Company of the year Award, Invenco is a global leader specialising in self-service payment solutions with a range of high-tech products, including outdoor payment terminals, electronic payment servers, payment switches, and cloud services. We are a product company, proud of what we do, what we produce and who we are! We deliver revolutionary transactional and self-service products that make people wonder how they ever lived without them. We are undergoing unprecedented growth and embarking on our next generation of product development to retain our market leadership and recognised innovation, so we have exciting and challenging times ahead.

We are looking for a Technical Account Manager to join our global Business Development Team. The role is focused on providing technical sales engineering, solutions consulting and account management to our customers within the APAC region to maximise revenue and sales opportunities. This new role will also be focused on understanding and evaluating both the business and technical requirements of the customer to design solutions utilising a mix of Invenco and third party products. A key role within the Business Development APAC team, you’ll utilise your technical background to understand, evaluate and document business needs and technical requirements of our customers incorporating your sales engineering skills to identify and design solutions for our customers, manage key accounts and drive internal product teams through to delivery.

The core functions include Account Management, Customer Solution Management, Technical Sales Engineering, Tender and Delivery Management. It's a hands on role that requires someone with excellent communication skills, a strong technical background with account management experience

Requirements

To be eligible for consideration, your CV should demonstrate the following skills and experience:

  • 8-10 years experience in a similar role including 3-5 years experience in a technical accounts / sales
  • engineering role

  • Experience working in cross functional teams
  • Experience within the payment industry and a deep understanding of Payment Certifications, PCI-DSS, PCI-PED, POS, BOS etc
  • Experience working in a pre-sales or sales environment within the payment industry
  • IT industry experience
  • An understanding and relevant experience of formal sales methodologies, particularly those suited to long cycle product/solution
  • sales

  • Excellent communication skills both written and verbal; ability to articulate suggested technical concepts,
  • sales approach and present proposals

  • Proven ability to build and sustain relationships internally and externally as well as the ability to up-sell opportunities
  • Relevant tertiary qualification in IT, Engineering or Marketing
  • No restrictions to travel
  • Benefits

    We’re based on Auckland’s North Shore just minutes from the Northern Motorway.

    Our benefits also include performance-based pay, training and development opportunities, challenging work, flexible work hours, paid birthday leave, discounted medical insurance, onsite gym and access to EAP services. have both an active Social Club and Employee Wellbeing Program.

    We live and breathe our HAPII values (Honest, Accountable, Passionate, Innovative and Inclusive) and have created a culture that leads to both high performance and engagement across the business.

    If you want to work with a passionate group of people who work hard to get projects across the line; do what needs to be done to deliver successfully and have fun while doing it, then apply today!

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